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I acknowledge the following FLEX account policies:

• There are NO cash refunds.
• FLEX account refunds are not immediate.
• ALL refunds must go through the 1Card web page Refund Request Form.
• The minimum amount that can be refunded is $25.00.
• FLEX deposits made with a credit card must be credited back to the card upon completion of the 1Card Refund Request Form.
• All other types of FLEX deposits will be credited to my Banner student account.
• The FLEX account refund process begins no earlier than eleven (11) business days after the first day of class each semester.
• You are allowed one (1) refund per semester.  The first refund request received is the only one processed.
• Refund checks/credits are processed and distributed by Student Financial Services.
• FLEX account refunds are available to VSU Students and employees only.
• If you are submitting this refund form because you have a balance due in your student account in Banner, please make a note of that in the "comments" box.